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FAQ Category

Question &. Answer:

  • Q 1.How to contact with sales ?

    A When you send inquiry of our products, it will be replied within 12 hours.
    you can contact our sales directly through Alitalk , WhatsApp, Skype, email or phone call as you like.
  • Q 2. What information should I give to you for inquiry?

    A If you have drawings or samples,please feel free to send us, and tell us your special requirements. such as material ,tolerance,surface treatments and the amount you need, ect .
  • Q 3. How about certificate?

    A We will make 100% full inspection and provide the inspection reports.
  • Q 4. How long do you need to do product parts?

    A For mold parts, it needs 3-12 days, it depends on the difficulty of the parts.
  • Q 5. Is it possible to return the money if the quality is not good?

    A This has never been occurred right now. as we treat the quality as our key of development. Quality and service is everything for us.
  • Q 6. Why do we need drawings?

    A Because our companys designers need to make better parts from drawings with your ideas.
  • Q 7. How many kinds of parts you can make?

    A Actually,we can make all kinds of precision parts if you can provide drawings.
  • Q 8 . How to place order?

    A First, Customers could send us your sample or drawing,such as 2D and 3D drawing(IGS or STP format) Second, Our engineers will check the drawing carefully and then provide you a better price.Third, If you accept, then order confirmed.
  • Q 9. Do you offer non-profit discounts?

    A well, actually, we don't unusually have specific discount about some part. Because we need give the inquiry by customer's draws of parts. Contact us for details!
  • Q 10. What is tolerance?

    A It means that every precision parts have amount of the size, weight error.
  • Q 11 . It means that every precision parts have amount of the size, weight error.

    A Yes, our company’s all machines come from other countries which are Japan,Swiss and Taiwan etc.
  • Q 12. Will you send me the free sample?

    A Yes, but you need to charge the freight by yourself. We will return the fee when you take order from our company.
  • Q 13. Are you a factory or trade company?

    A We are a factory.We provide you one-stop service,from mold design to finish part.
  • Q 14. Where is your factory?

    A Our factory is located in Kunshan city which is a beautiful city between Suzhou and Shanghai city.You can fly to Shanghai Hongqiao or Pudong airport, we will pick you up at the airport.
  • Q 15. Which ways do you pack our product? How long?

    A OK, For molds, we will be coated one-layer anti-rust oil first, and then also will be covered thin films on the mold, finally pack into non-fumigation wooden case. And as to products, we will pack into standard export cartons or as per customer’s request to pack. It will spend 2~3 weeks
  • Q 16. How long can I expect to get the sample?

    A Samples will be ready for delivery in 5-15 days for new mold products. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.
  • Q 17. What about the lead time for mass production?

    A Honestly, it depends on the order quantity and the season you place the order.  Generally speaking, we suggest that you start inquiry two months before the date you would like to get the products at your country. 
Kunshan Grand Precision Mould Co., Ltd. Was established in 2005 with registered capital RMB 30 million. We have fixed-asset investment about RMB 80 million. Our company covers an area of 19000 square meters with more than 120 employees.
+86-153 5883 5869
No.6, kingdee road, kunshan city, jiangsu province.
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